REFUND POLICY

Career Bucket, a service provided by Lagran Software Solutions, offers a free platform for job seekers and recruiters. As part of our commitment to transparency and fair practices, we outline the refund policy below:

• Recruiters Wallet Refill:
  • Recruiters have the option to refill their wallets within the Career Bucket portal for purchasing resumes, database subscriptions, and other services.
  • Once the wallet is refilled with an amount, it is non-refundable and non-transferable.
  • The amount added to the wallet can only be utilized within the Career Bucket application for purchasing profiles or related services.
• Earning Points Plan:                 
  • Career Bucket offers an earning points plan where recruiters can earn coins by selling their screened profiles.
  • These coins can be accumulated and used within the Career Bucket application.
  • However, the transfer of coins is subject to certain limits, as specified in the terms and conditions.
• Refund within 7 to 15 Days: 

          Recruiters may request a refund within 7 to 15 days of purchase under the following conditions:

  • The service does not meet the specifications outlined at the time of purchase.
  • The recruiter encounters technical issues preventing the proper use of the purchased service.
  • The request is made within 7 days of the original purchase date.
• Non-refundable Transactions:
  • All transactions made within the Career Bucket application, including wallet refills and earning points plan activities, are non-refundable.
  • Once a transaction is completed, it cannot be reversed or refunded, unless specified otherwise in the terms of service or by applicable law.
• Terms and Conditions:
  • Recruiters are encouraged to review the terms and conditions of Career Bucket, including the refund policy, before engaging in any transactions.
  • By using Career Bucket services, recruiters agree to abide by the refund policy and other terms outlined by Lagran Software Solutions.
• Exceptional Circumstances:
  • In rare cases of technical errors or discrepancies, Career Bucket may, at its discretion, consider refund requests.
  • Such requests must be submitted within a reasonable timeframe and accompanied by sufficient evidence to support the claim.
• Contact Us:
  • For any inquiries or assistance regarding refunds or transactions, recruiters can contact Career Bucket customer support.
  • Our support team is dedicated to addressing concerns and ensuring a satisfactory user experience within the Career Bucket platform.

RETURN POLICY 

As Career Bucket primarily deals with digital services and intangible products such as resumes and database subscriptions, we do not have a conventional return policy for physical goods. However, we outline our approach to addressing concerns related to our services:

• Quality Assurance:
  • Career Bucket strives to maintain high-quality standards for all services offered on our platform.
  • In the event of any dissatisfaction or concerns regarding the quality of a purchased service, recruiters are encouraged to contact customer support for resolution.
• Service Discrepancies:
  • If there are any discrepancies or errors in the services provided by Career Bucket, recruiters can report them to our support team for investigation and resolution.
  • We are committed to rectifying any issues promptly and ensuring a positive experience for our users.
• Feedback and Improvement:
  • Career Bucket values feedback from recruiters and continuously works to improve its services.
  • Recruiters are encouraged to provide constructive feedback regarding their experience with Career Bucket, which helps us enhance our platform and services.
• No Return of Digital Products:
  • Given the nature of our services, including resumes and database subscriptions, once a product is purchased and delivered, it cannot be returned or exchanged.
  • Recruiters are advised to review product details carefully before making a purchase decision.
• Legal Compliance:
  • Our return policy is in accordance with applicable laws and regulations governing digital services and online transactions.
  • Recruiters are expected to comply with these regulations when using Career Bucket services.
• Continuous Support:
  • Career Bucket is committed to providing ongoing support to recruiters throughout their engagement with our platform.
  • Our support team is available to address any queries or concerns regarding purchased services and transactions.

• By using Career Bucket services, recruiters acknowledge and agree to adhere to the policies outlined above. For further clarification or assistance, recruiters can reach out to Career Bucket customer support.